Privacy Policy
Last updated: January 13, 2026
Spin City Records PH (“we,” “us,” or “our”) operates this online store and related platforms, including all associated information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated shopping experience focused on music, vinyl records, and related merchandise.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy governs matters related to the collection, processing, and disclosure of personal information.
By accessing or using any of our Services, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to an individual. This does not include information that has been anonymized or de-identified.
Depending on how you interact with us and as permitted by applicable law, we may collect the following categories of personal information:
Contact Information: Name, billing address, shipping address, email address, phone number, and delivery details.
Payment Information: Payment method used, transaction confirmations, proof of payment, and related transaction details (note: we do not store full card or banking credentials).
Order and Transaction Information: Items viewed, reserved, ordered, pre-ordered, paid for, returned, exchanged, or canceled, including order history.
Account or Preference Information: Communication preferences, order notes, and reservation or installment arrangements.
Communications: Messages, inquiries, or information you provide when contacting us through email, social media, messaging platforms, or forms.
Device and Usage Information: IP address, browser type, device information, and interactions with our website or online platforms, where applicable.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, such as when you place an order, make a reservation, send a message, or provide payment details;
Automatically, through your interaction with our website or online platforms, including cookies or similar technologies where used;
Service providers, such as payment processors, courier services, or IT support providers who process information on our behalf;
Third parties, including social media platforms or partners, when permitted by your privacy settings and applicable law.
How We Use Your Personal Information
We use personal information for legitimate business purposes, including:
Providing and Managing Our Services
To process orders, confirm payments, manage reservations or installment plans, arrange shipping, handle returns or exchanges, maintain customer records, and deliver products and services effectively.
Customer Support and Communication
To respond to inquiries, send order updates, shipment notifications, and important service-related messages.
Marketing and Promotions
To send announcements, product updates, special offers, or promotions through email, messaging platforms, or social media (you may opt out at any time).
Security and Fraud Prevention
To verify transactions, prevent fraud, protect our customers, and maintain the security and integrity of our Services.
Legal and Compliance Purposes
To comply with applicable laws, regulations, lawful requests, resolve disputes, and enforce our policies.
Disclosure of Personal Information
We may disclose personal information only when necessary and for legitimate purposes, including:
Service providers such as payment processors, delivery couriers, IT support, or data storage providers;
Marketing or business partners, solely to support promotions or services related to Spin City Records PH;
When you direct or consent to disclosure, such as providing information needed to complete delivery;
Legal or regulatory requirements, including responding to lawful requests or protecting our legal rights;
Business transactions, such as restructuring or transfer of operations, if applicable.
We do not sell personal information to third parties.
Third-Party Websites and Platforms
Our Services may contain links to third-party websites or platforms (e.g., social media, payment links, courier tracking pages). We are not responsible for the privacy practices, content, or security of these third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals below the age of majority under applicable law. If you believe a minor has provided us with personal information, please contact us so we can promptly delete it.
Data Security and Retention
We take reasonable administrative and technical measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of your personal information;
Object to or restrict certain processing activities;
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.
International Data Transfers
Your personal information may be stored or processed outside your country of residence. When such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on our platforms with the revised “Last updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:
Spin City Records PH
Email: spincityrecordsph@gmail.com
Facebook Page: https://www.facebook.com/spincityrecordsph/
For the purposes of applicable data protection laws, Spin City Records PH acts as the data controller of your personal information.
